Privacy Policy
Tap 2 Ride Taxi Service (“we,” “us,” or “our”) operates across multiple Indian cities and values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access our website (tap2ride.in) or use our services.
By using our website or services, you consent to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you use our services, we may collect the following personal information:
- Name
- Contact details (phone number)
- Pickup and drop-off locations
- Government-issued ID (if required by regulations, e.g., Aadhaar, PAN)
- Location data (via GPS during ride tracking)
1.2 Non-Personal Information
We may collect non-identifiable information automatically, such as:
- Browser type and operating system
- IP address and device details
- Usage patterns on our website
- Ride preferences and booking history
2. How We Use Your Information
We use your information for the following purposes:
- To process ride bookings and provide taxi services.
- To communicate with you regarding booking updates or support.
- To ensure safety and verify identities as per legal requirements.
- To improve and customize our services.
- To comply with applicable laws and regulations in India.
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Third-party vendors for payment processing, customer support, or data analytics.
- Government Authorities: When required to comply with Indian laws, such as law enforcement requests or court orders.
- Business Transfers: In case of a merger, acquisition, or reorganization.
4. Data Retention
We retain your information as long as necessary to provide our services or comply with legal obligations. Upon request, personal data no longer needed for legitimate purposes will be securely deleted.
5. Cookies and Tracking
We use cookies and similar technologies for the following purposes:
- Essential Cookies: For the website to function.
- Analytics Cookies: To analyze user behavior and improve our website.
- Advertising Cookies: To display personalized offers or promotions.
You can control cookies through your browser settings.
6. Security Measures
We take the following measures to protect your information:
- SSL encryption for secure data transmission.
- Controlled access to sensitive data.
- Regular security audits and updates.
While we strive to ensure data security, no system is entirely foolproof, however we provide our best for complete protection.
7. Your Rights
As a user in India, you have the right to:
- Access and Update Information: Request access to your personal data and update incorrect information.
- Withdraw Consent: Opt out of marketing communications or revoke consent for data collection (where possible).
To exercise these rights, contact us at info@tap2ride.in
8. Legal Compliance
We comply with Indian laws, including:
- The Information Technology Act, 2000 incorrect information.
- The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.
10. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Revisions will be posted with a “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us:
- Email: [book@tap2ride.in]
- Phone: [78-78-678-108]
Effective Date: 1 December 2024
Last Updated: 11 December 2024
